Gather Information In this step, targets (i.e., hosts, devices) to be investigated must be identified, access to the target devices must be obtained, and information gathered. During this step, the technician may gather and document more symptoms, depending on the characteristics that are identified. Analyze Information Possible causes must be identified. The gathered information is…
Order of execution – Certified Advanced Salesforce Admin Exam Guide
Order of execution We can basically do five different operations on Salesforce records:• Insert• Update• Upsert (which is just an insert or update operation, depending on the fact that the record may already be in the database, given a unique field such as its ID)• Delete• Undelete While the delete and undelete operations have never…
Trigger features and rules – Certified Advanced Salesforce Admin Exam Guide
Trigger features and rules In the previous section, we saw that the order of execution of Salesforce automation has to deal with all of the available automation tools within the Salesforce platform and that Apex triggers are called twice, before and after the record is saved to the database. This is one of the pros…
Troubleshoot Common Network Problems Summary-1
Troubleshoot Common Network Problems Summary (36.6) The following is a summary of each topic in the chapter and some questions for your reflection. What Did I Learn in This Chapter? (36.6.1) • The Troubleshooting Process—Troubleshooting is the process of identifying, locating, and correcting problems that occur. There are structured techniques that can be used to…
Support Desk Interaction – 100-150 Exam Study Guide
Support Desk Interaction (36.5.3)As an end user, it is important to give the support desk as much information as possible, as shown in Figure 36-13. The support desk will require information on any service or support plans that are in place along with specific details of the affected equipment. This can include make, model, and…
Apex trigger anatomy – Certified Advanced Salesforce Admin Exam Guide
Apex trigger anatomy So far, we know that a trigger is defined by the following: This is more or less the code involved in a trigger’s definition: 1. trigger OpportunityTrigger on Opportunity (before insert, before update,2. before delete, after insert, after update,3. after delete, after undelete) {4. //code goes here…5. } All possible event combinations…
The nslookup Command – 100-150 Exam Study Guide
The nslookup Command (36.4.8) When a network device is being configured, one or more DNS server addresses are provided that the DNS client can use for name resolution. Usually, the ISP provides the addresses to use for the DNS servers. When a user application requests to connect to a remote device by name, the requesting…
Apex trigger anatomy 3 – Certified Advanced Salesforce Admin Exam Guide
The trigger logic worked as we expected! What if we try to delete the record? Unexpected error when deleting the opportunity How’s that? This is related to how the trigger is written. Let’s jump back to the Developer Console and the Logs panel: Debugging log after an unexpected record on a save operation Filtering a…
Apex trigger anatomy 2 – Certified Advanced Salesforce Admin Exam Guide
This property is a list of records of the opportunity type that contains all records that are part of the current trigger execution (and that have the most recent field values). A list is just a complex Apex type that is used to store a set of items of the same type. These elements can…
The tracert Command – 100-150 Exam Study Guide
Although ping is the most commonly used network troubleshooting command, there are other useful commands that are available on Windows devices. The ping command can verify end-to-end connectivity. However, if a problem exists and the device cannot ping the destination, the ping command does not indicate where the connection was really dropped. To pinpoint this,…