Need more resources? This book covers all the topics, but some more examples and point of views on the same subjects can give you even more confidence. I suggest you to jump to Trailhead and complete the Advanced Administrator Trailmix at https://trailhead.salesforce.com/en/users/strailhead/trailmixes/prepare-for-your-salesforce-advanced-administrator-credential, which covers a bunch of the topics as well. This is not a…
Guidelines for Selecting a Troubleshooting Method
Guidelines for Selecting a Troubleshooting Method (36.1.5) To quickly resolve network problems, take the time to select the most effective network troubleshooting method. Figure 36-4 illustrates which method could be used when a certain type of problem is discovered. Figure 36-4 Selecting a Troubleshooting Method For instance, software problems are often solved using a top-down…
Tips and Tricks for Passing Your Exam
Tips and Tricks for Passing Your Exam This whole book is meant to be a structured trail to give you all the content you need to increase your chances of passing the Salesforce Advanced Administrator test (and to improve your skills, of course). Throughout the chapters so far, I’ve tried to give you hints and…
Troubleshoot Common Network Problems
ObjectivesUpon completion of this chapter, you will be able to answer the following questions: Introduction (36.0) Diego has completed her task of designing and setting up a new branch network. He will need to test it, and if there are problems, she will diagnose and fix them. I want to know how to test, diagnose,…
Importing external knowledge – Certified Advanced Salesforce Admin Exam Guide
Importing external knowledge Before ending this section, let’s spend a few minutes talking about how we can import articles into Salesforce Knowledge that come from external sources (that is, an old knowledge system or an external website). The process of importing articles involves creating a ZIP file containing all the required information. To do this,…
Structured Troubleshooting Methods
Structured Troubleshooting Methods (36.1.4) There are several structured troubleshooting approaches that can be used. Which one to use will depend on the situation. Each approach has its advantages and disadvantages. This section describes methods and provides guidelines for choosing the best method for a specific situation. Bottom-Up In bottom-up troubleshooting, you start with the physical…
User interface development
User interface development Way back in 2009, when I took my first steps into the Salesforce world, the first thing my boss asked me to develop was a four-step wizard in Visualforce for our most valuable customer, to be used to grab customer data to activate a new contract in the utilities industry. I had…
User interface development 2
Visualforce is a technology that is becoming outdated in favor of the Aura Framework and the brand-new Lightning Web Components (LWC) framework. As many customers still use Visualforce pages (I guess there are millions and millions of pages out there live in production), there are no current plans to retire it, but it is highly…
Summary – 100-150 Exam Study Guide
Summary (35.6) The following is a summary of each topic in the chapter and some questions for your reflection. What Did I Learn in This Chapter? (35.6.1) • Cisco Switches—A switch is used to connect devices on the same network. A router is used to connect multiple networks to each other. When selecting a switch…
Router Boot Process – 100-150 Exam Study Guide
Router Boot Process (35.5) Since the router is just a specialized computer, the boot process is the same as most computers. Power Up the Router (35.5.1) Before beginning any equipment installation, it is important to be sure to read the Quick Start guide and other documentation that is included with the device. The documentation contains…